Frequently Asked Questions

1. What is Reigns?

Reigns is a clothing brand dedicated to offering premium traditional Pakistani fashion. Our collections showcase exquisite craftsmanship, rich fabrics, and authentic designs that cater to men, women, boys, and girls.

2. What makes Reigns unique?

At Reigns, we combine cultural heritage with contemporary trends, offering timeless traditional wear with intricate details and high-quality materials.

3. How can I place an order?

Simply visit our website Reigns.pk, explore our collections, select your desired items, and proceed to checkout.

4. What payment methods do you accept?

We currently accept Bank Transfer, Bank Transaction, and Cash on Delivery (COD) for all orders across Pakistan.

5. Can I modify or cancel my order after placing it?

Yes, you can modify or cancel your order within 24 hours by contacting our support team.

6. Do you deliver across Pakistan?

Yes, we provide nationwide delivery to all cities and towns in Pakistan.

7. How long does delivery take?

Delivery typically takes 5-7 working days, depending on your location.

8. What are the shipping charges?

Shipping charges will be calculated at checkout. Keep an eye out for promotions offering free delivery!

9. What is your exchange policy?
  • Exchanges are allowed within 7 days of receiving your order.
  • Products must be unused, with tags and original packaging intact.
10. Can I get a refund for my order?

Yes, refunds are available for returned items that meet our return policy criteria. Refunds will be processed within 7-10 business days after the returned product is inspected.

11. How do I request a return or exchange?

Contact our customer support team via email at hello@reigns.pk or call us at +92 3233271787 to initiate the process.